Citizen Portal -Information and Instructions

Citizen Portal Login- click here to enter Login / Register. 


We are excited to offer a self-service Citizen Portal as our new online tool. Users will now be able to make payments, submit permit applications, community center rentals, and more through our secure database.  The new online portal allows staff to communicate with applicants through the database. No more lost emails!

The following instructions are available to assist with the completion of tasks within the new Citizen Self-Service Portal. Please note that in order to register as a contractor, submit applications, apply for permits, or pay fees online, you must first create a user account and confirm the account via the email sent to you.

Citizen Portal

Frequently Asked Questions and Troubleshooting:

I was working on a permit and the screen disappeared:

1) Check your open browser tabs

2) Check your minimized screens

3) Log in to your portal and view your permits. Choose the permit. Click Update. 

I submitted my permit but I need to add documents or information: 

Log in to your portal and view your permits. Choose the permit. Click Update.

My Portal My Permits FAQ